Welcome to Noxy AI (the "Service", "we", "us" or "our"). Your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose and protect your personal data when you access or use our website at noxyai.com, our blog at blog.noxyai.com, and our community platform at community.noxyai.com (collectively, the "Sites"). By using the Sites, you agree to the collection and use of information in accordance with this policy.

1. Who we are & Governing law

We are Noxy AI, incorporated and operating in India. We comply with Indian laws and regulations including the Digital Personal Data Protection Act, 2023 (DPDPA) and other applicable data protection and information technology laws. If you are using our Service from outside India, you may also be subject to your local laws. In case of any conflict, our policy and operations will follow Indian law.

2. Our Service is AI-driven

Our Service uses artificial intelligence ("AI") technology. Please note:

This is an AI system. Do not attempt to engage in any activity with the AI or in our system that is illegal, fraudulent, abusive or in violation of any policy.
We reserve the right to terminate your account at any time without warning if we determine that you are misusing the Service or violating our terms.
If we introduce a paid subscription in the future: under-age students (minors) should not pay using their own payment method. Parents or legal guardians must consent and use their payment method, in accordance with their country's law.

3. What information we collect

We collect information that you provide directly when you use our Sites (for example when you create an account, contact support, participate in the community). We may also collect technical information automatically (for example: device information, browser type, IP address, usage data).

Important points:

We do not sell your personal data.
We cannot (and do not) see your individual conversations with the AI in a way that identifies you personally.
We use heavy encryption and security safeguards to protect your data.

4. How we use your information

We use the information we collect for purposes including:

To operate and maintain the Service.
To provide customer support (you may contact us at support@noxyai.com).
To analyse usage, improve our technology and features, and enhance security.
To notify you of policy changes or Service updates.
If you accept a subscription in the future, to manage payments, billing, cancellations.

5. When we may share your information

We may share your information in limited circumstances:

With service providers and vendors who assist in operating our Sites, under confidentiality obligations.
If required by law enforcement or government under Indian law, or to respond to legal process.
If we merge with or are acquired by another company; personal information may be transferred as part of that transaction (with notice).
We do not sell your personal information to third parties.

6. Security of your data

We take your data security seriously:

We use industry-standard encryption for data in transit and at rest.
We regularly review our security practices.
However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Your rights under Indian law

Under the DPDPA and related rules, you may have rights such as:

Accessing your personal data that we hold.
Correcting, updating or erasing your personal data, subject to legal exceptions.
Withdrawing your consent for certain processing.

If you wish to exercise these rights, please contact us at support@noxyai.com.

8. Children and under-age users

Our Service is not directed to children under the age of 13. If we introduce a paid subscription, under-age students must obtain parental or guardian permission and use parent/guardian payment method. We do not knowingly collect personal data from children without verifiable parental consent.

9. Community platform rules

On our community site (community.noxyai.com):

You are expected to follow respectful behaviour. Do not use bad language, harassment, hateful speech, or any illegal content.
We reserve the right to ban or terminate your account if you violate community policies.
We may moderate or remove posts and comments that violate our rules.

10. Payments and subscriptions (future)

If we introduce a paid subscription model:

You will be required to use a valid payment method.
Under-age users (minors) must use a payment method of a parent/legal guardian, with full approval.
You must comply with laws applicable in your country of residence.
We reserve the right to refuse, suspend or cancel subscriptions at our discretion.

11. Changes to this Privacy Policy

We may update this Privacy Policy at any time (for example, when we add new features, legal requirements change, or our business evolves). When we do, we will post the updated policy on our Sites and revise the "Last Updated" date at the top. Your continued use of the Service after such changes means you accept the revised policy.

12. Termination of accounts & legal action

We may terminate your account without prior warning if we believe you have violated the terms of Service, abused the AI, attempted hacking or misuse, or violated any laws. We reserve the right to take legal action against individuals or entities who misuse the Service, engage in fraudulent or harmful activity, or breach our policies. This applies to both the AI service and our Sites (including blog.noxyai.com and community.noxyai.com).

13. International transfers & data residence

Since we are based in India, data may be processed, stored or transferred to servers in or outside India, subject to Indian law and applicable requirements under the DPDPA. If you are outside India, you agree to the transfer of your data to India for processing.

14. GST and taxation

As an Indian-based company, where applicable, our subscriptions or services will include compliance with Indian taxation such as Goods and Services Tax (GST). We reserve the right to charge taxes where required by law.

15. Third-Party Services

We use a number of trusted third-party service providers to operate, host, analyze, and secure our Service. You should review each provider's own privacy policy to understand how they process data. Some key providers we use include:

By using our Service, you consent to the processing of your data by these third-party providers under their respective policies, in addition to our policy.

16. Contact us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

Email: support@noxyai.com
Address: Srinagar Jammu and Kashmir India

Thank you for trusting Noxy AI. We value your privacy, we work to safeguard your data, and we hope you enjoy using our service responsibly.